With the DoD's recent migration to enterprise email, we have noticed that the certificates stored locally are playing a bigger roll. If these certificates aren't in the proper location, or do not exist, you may not be able to authenticate properly. Below is an example of the DoD certificates my Keychain Access (/Applications/Utilities). In my Login Keychain, I have DoD CA and DoD EMAIL CA certificates that correspond with the certificates on a CAC or PIV card. In my System Keychain I have the DoD Root CA 2 certificate. This is the master CA at the top of the hierarchy of CA's and must only
Department of Defense Enterprise Email support page. Change for Army personnel accessing Enterprise Email. How to use your CAC with Windows 10. How to use your CAC with Mac OS. Commercial Virtual Remote which utilizes Microsoft Teams, now has a self help page. STEP 10: After selecting 'Finish,' you should be presented with a Microsoft Current User tab and, if you chose to install certificates to Firefox as indicated in step #8, a Firefox tab should also appear for each Firefox profile on your computer.
reside in your System Keychain. Any other instances of this certificate may cause an authentication issue. If you do not have the proper certificates for your card or the Root CA 2, attached is a zip file that contains the current DoD CA certificates that you may install into your Login Keychain. If you have any questions, feel free to ask. --Michael
Individuals who have a valid authorized need to access DoD Public Key Infrastructure (PKI)- protected information but do not have access to a government site or government-furnished equipment will need to configure their systems to access PKI-protected content.
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Accessing DoD PKI-protected information is most commonly achieved using the PKI certificates stored on your Common Access Card (CAC). The certificates on your CAC can allow you to perform routine activities such as accessing OWA, signing documents, and viewing other PKI-protected information online. For more information about your CAC and the information stored on it, visit http://www.cac.mil.
Before you begin, make sure you know your organization’s policies regarding remote use.
Windows
To get started you will need:
CAC
Card reader
Middleware (if necessary, depending on your operating system version)
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You can get started using your CAC by following these basic steps:
Get a card reader. At this time, the best advice for obtaining a card reader is to work with your home component to get one. In addition, please review the DoD CAC Reader Specifications for more information regarding the requirements for a card reader.
Install middleware, if necessary. You may need additional middleware, depending on the operating system you use. Please contact your CC/S/A for more information on the middleware requirements for your organization. You can find their contact information on our Contact Us tab.
Install DoD root certificates with InstallRoot (32-bit, 64-bit or Non Administrator). In order for your machine to recognize your CAC certificates and DoD websites as trusted, run the InstallRoot utility (32-bit, 64-bit or Non Administrator) to install the DoD CA certificates on Microsoft operating systems. If you’re running an alternate operating system such as Mac OS or Linux, you can import certificates from the PKCS 7 bundle. The InstallRoot User Guide is available here.
Make certificates available to your operating system and/or browser, if necessary. Pick your browser for specific instructions.
Mac
Army Certs Mac
To get started you will need:
CAC (see note below)
Card reader
You can get started using your CAC on your Mac OS X system by following these basic steps:
Get a card reader Typically Macs do not come with card readers and therefore an external card reader is necessary. At this time, the best advice for obtaining a card reader is through working with your home component. In addition, please review the DoD CAC Reader Specifications for more information regarding card reader requirements.
Download and install the OS X Smartcard Services package The OS X Smartcard Services Package allows a Mac to read and communicate with a smart card. In order for your machine to recognize your CAC certificates and DoD websites as trusted, the installer will load the DoD CA certificates on OS X. Please refer to this page for specific installation instructions.
Address the cross-certificate chaining Issue These instructions walk through adjusting the trust settings on the Interoperability Root CA (IRCA) > DoD Root CA 2 and the US DoD CCEB IRCA 1 > DoD Root CA 2 certificates to prevent cross-certificate chaining issues. This can make it appear that your certificates are issued by roots other than the DoD Root CA 2 and can prevent access to DoD websites.
Configure Chrome and Safari, if necessary Safari and Google Chrome rely on Keychain Access properly recognizing your CAC certificates.
In Finder, navigate to Go > Utilities and launch KeychainAccess.app
Verify that your CAC certificates are recognized and displayed in Keychain Access
Note: CACs are currently made of different kinds of card stock. To determine what card stock you have, look at the back of your CAC above the magnetic strip. Most CACs are supported by the Smartcard Services package, however Oberthur ID One 128 v5.5 CACs are not. Third party middleware is available that will support these CACS; two such options are Thursby Software’s PKard and Centrify’s Express for Smart Card.
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Linux
To get started you will need:
CAC
Card reader
Middleware
You can get started using your CAC with Firefox on Linux machines by following these basic steps:
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Get a card reader. At this time, the best advice for obtaining a card reader is to work with your home component to get one. In addition, please review the DoD CAC Reader Specifications for more information regarding the requirements for a card reader.
Obtain middleware. You will need middleware for Linux to communicate with the CAC. The CoolKey PKCS#11 module provides access to the CAC and can be installed using Linux package management commands.
For Debian-based distributions, use the command apt-get install coolkey
For Fedora-based distributions, use the command yum install coolkey. The CoolKey PKCS #11 module version 1.1.0 release 15 ships with RHEL 5.7 and above and is located at /usr/lib/pkcs11/libcoolkeypk11.so.
If you prefer to build CoolKey from source, instructions are included in the Configuring Firefox for the CAC guide.
Configure Firefox to trust the DoD PKI and use the CAC. To configure Firefox to communicate with the CAC, follow these steps to install the DoD root and intermediate CA certificates into the Firefox NSS trust store, load the CoolKey library, and ensure the Online Certificate Status Protocol (OCSP) is being used to perform revocation checking.
Next Steps
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Your internet browser is now configured to access DoD websites using the certificates on your CAC. Now that your machine is properly configured, please login and visit our End Users page for more information on using the PKI certificates on your CAC.